Refund Policy
At Abbott Custom Golf Carts, we strive for customer satisfaction and want you to be completely happy with your purchase. Please read our Refund Policy carefully before making a purchase. This policy covers our procedures for refunds, exchanges, and returns.
Return Eligibility
We accept returns and provide refunds or exchanges for products under the following conditions:
- The item is in its original condition, unused, and in its original packaging.
- The return is initiated within [number of days] days from the date of purchase.
- A proof of purchase or receipt is presented.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- Customized or personalized products.
- Items that have been used, damaged, or altered from their original condition.
- Items without a valid proof of purchase.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, your refund will be processed to the original method of payment within [number of days] days.
Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to our error or a defective product.
Exchanges
If you wish to exchange an item for a different product or size, please contact us to discuss the exchange process.
Damaged or Defective Items
In the rare event that your product arrives damaged or defective, please contact us immediately. We will arrange for a return, exchange, or refund as necessary.
In-Store Returns
For in-store purchases made at our location at 3101 Ocean Park Blvd Ste 100 Santa Monica, CA 90405, returns can be processed in person during our business hours.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at sales@wilborncreekpowersport.com.